An owner upskilled to bring AI into 8 areas of operations
The situation
Most operational knowledge sat with the owner, so every question on policy, pricing or an unusual case waited for one person.
What I did
Upskilled the owner and built their autonomy to automate 8 areas of business operations, working from one source of truth with one rule: people decide, AI drafts.
The result
The owner now runs and extends the automation independently, and the team gets reliable answers on the spot without waiting for them.